MNELAP Feedback and Improvement Survey
Thank you for taking the time to assist the MN Environmental Laboratory Accreditation Program (MNELAP) with continued improvement and feedback by answering the following questions:
1. Which of the following MNELAP services/products do you use? (Choose all that apply)
Website
Environmental Lab Data Online (ELDO) System
Training (in person, online meetings, workgroups)
Accreditation Services/onsite assessment
None apply
Other
Please specify
2. Which of the following, if any, have you done in the last 6 months?(Choose all that apply)
Accessed the website
Applied/uploaded information using the ELDO System
Attended a training session
Participated in an onsite assessment
Contacted MNELAP
None apply
Other
Please specify
3. If you had a question regarding the accreditation program, a lab's accreditation status or ELDO, how would you contact us?
Contact an assessor by phone
Email an assessor or MNELAP
Call the general office number (651-201-5324)
Access the website
Contact my competitor
Contact my consultant
Contact the data user (e.g. MPCA, EH, Dept. of Commerce, etc.)
Do not know who to contact or how to contact them
None apply
Other
Please specify
4. If you contacted MNELAP directly (phone, email, website), how was your overall experience?
Very poor
Poor
Average
Good
Very good
5. How helpful were the MNELAP employees, website, training sessions, and responses?
Not very helpful
Not helpful
Average
Helpful
Very helpful
25% Complete