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Since e-mail is not a secure form of communication, we are unable to answer the following types of questions by e-mail:

*   Questions about your medical condition or your treatment plan
.    
     Please contact your primary care physician if you have medical questions.
*   Questions that require sending confidential information.  (Social
     Security Number, medical information, benefit information, mental health). 
     Please call the Customer Services number on your ID card with all benefit
     and claim questions.
    


Note - Please use this form to report technical problems or comments about the Online Provider Directory to CareFirst's Web Development team.  If you have questions about your health coverage, please use our Member Services Contact Form.



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Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.
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