CareFirst BlueCross BlueShield  
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Contact CareFirst's Privacy Office Team

E-mail Security

Since e-mail is not a secure form of communication, we are unable to answer the following types of questions by e-mail:

*   Questions about your medical condition or your treatment plan
     Please contact your primary care physician if you have medical questions.
*   Questions that require sending confidential information.  (Social
     Security Number, medical information, benefit information, mental health). 
     Please call the Customer Services number on your ID card with all benefit
     and claim questions.

Please use this form if you have questions about how CareFirst protects your personal, financial and medical information, or call the CareFirst Privacy Office at 1-800-853-9236. 

If you have questions about your health coverage, please use our Member Services Contact Form.

*Required for a response

General Contact Information:

Note:  CareFirst does not respond to anti-spam measures such as automated requests to add e-mail addresses to spam filter white lists.  If your company or service provider uses these features, our response may be blocked from getting to you.  Please check spam filters for our response.

Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.
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